• We do offer free shipping on all orders for Standard Shipping (excluding APO address).
• Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse based in the United States, and handling time is about 5-7 days.
• UPS International Orders CANNOT be shipped to a PO Box. If you choose this option and do enter a PO Box, your order will be shipped via USPS Priority Mail International instead.
• Products that are lost or damaged in the mail. Our company will be responsible once we ship the packages.
• If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-2 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact us to help or the carrier directly to investigate this issue.
• Carrier Contact Numbers:
• International USPS: 1-800-222-1811
Note:Due to Covid-19,processing time at post office has increased dramatically leading to longer shipping time.